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blinds in kitchen
Do You Have A Question For The Team?


Take a look at some of our most frequently asked questions below:

Made to measure blinds and bespoke shutters offer many advantages. They will have a seamless and precise fit, providing better light control and privacy. Also, you will have better control over the design elements and create a unique window treatment.

With our bespoke products, we use superior quality materials for enhanced durability and longevity.

Of course! With our bespoke designs, you can choose different window coverings for different rooms. You can customise each treatment to suit the style and functionality of each room in your home.

Yes, all of the blinds installed by us comply with British Standard BS EN13120. You can find out more here.

We offer a FREE home selection service. This will involve discussing your requirements, measuring and advising you on the best options available. You can then explore our range in the comfort of your home, and trying any samples against your existing furnishings.

Yes, we have options of blinds and shutters available for bay windows, gable ends and other awkwardly shaped windows.

There are several options available, including roller, vertical and Venetian blinds, as well as shutters, that will suit any room with moist conditions.

Yes, blinds are an effective way to save energy. You can keep your blinds closed during the day in hot weather, and this will help keep the room cool. Then, during the winter months the blinds can be kept open on a sunny day, and shut in the evening to help retain the heat. More information can be found here.

We have an always increasing number of fabrics which have been recycled from plastic bottles via PET technology.

Blinds – 1 year

Awnings – 5 years

Shutters – 5 or 10 years depending on range

This will depend on the materials used. For instance, wooden window treatments may just need an occasional dusting, whereas others made from fabrics or vinyl may need regular dusting or cleaning using appropriate products. We can advise on maintaining your blinds and shutters to keep their appearance fresh.

We will first arrange to visit you at your home or office at a time convenient to yourself, including early evening. As our advisors handle multiple enquiries it is not always possible to always be precisely on time, but we would always endeavour to arrive within 30 minutes of the appointed time.

During the visit our trained advisors will measure all windows being considered, give advice regarding the options available, show you fabrics and samples as appropriate, and normally provide an instant quotation. We aim to make the visit as interesting and informative as possible and to never apply sales pressure.

As all our products are purpose made, a deposit will be required which can be paid by card, cash or cheque. You will be given a full copy of the order detail and an estimated delivery time. The dimensions taken by our sales advisor would normally be the manufacturing sizes. In some instances however, depending on the product, or the complexity of fitting our sales advisor may ask for an on site survey to be made by one of our fitters. That being the case, you will receive a telephone call from our office to arrange a suitable time for the survey.

Once your order is complete we will make contact with you either by telephone or email to arrange a fitting date and time. Payment of the balance is due on the day and can be made direct to the fitter or via the office.

Once the balance is paid then your products are covered by warranty for both labour and materials. We trust that you will be completely happy with the product and service received and that in future you would be happy to use us again or to recommend friends and family.

We appreciate that Chic has only been successful in the past as a result of achieving a high level of customer satisfaction and that this will continue to be the case in the future.

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